Accelerate Reliable Software Delivery
with our expert Site Reliability Engineering services

At the core of every thriving business is a robust, high-performing, and secure IT infrastructure. Our Site Reliability Engineering (SRE) as a Service empowers your organisation to attain operational excellence, paving the way for a more efficient and resilient infrastructure.

Our CNCF-certified professionals not only help accelerate your team’s capabilities and ensure continuity but also optimise costs and enhance service reliability.

24%

of organisations have breached a contractual service level agreement in the last 12 months

47%

say learning from incidents (LFI) has the most room for improvement in overall incident management activities

81%

of organisations have two or more types of telemetry feeding their observability frameworks

* Source – The SRE Report 2024.

These statistics underscore the critical need for SRE adoption and prioritising continuous learning initiatives within organisations.

Our SRE Offerings

Our service offering is designed to guide and enable organisations to help build their own internal SRE capabilities. We provide scalable, on-demand support services tailored to your specific needs. We will

  • assess your current state of art 
  • identify gaps in the SRE practices 
  • provide a detailed roadmap with recommendations for improvements to reach your desired target state
Measure and Baseline
Employee Capability Assessment
  • Development of an assessment framework across the team, tailored to your organisation’s specific needs and challenges

  • Assess the current skills and capabilities of the team members against identified criteria

  • Conduct a gap analysis to compare current state with the desired end state

  • Create an assessment report outlining skill gap for individual team members

  • Develop a phased training plan tailored to individual team members for their upskilling
Infrastructure Assessment
  • Identify repetitive tasks and automation opportunities to reduce operational toil

  • Assess software delivery lifecycle to produce automated testable software with CI/CD

  • Cost optimisation through accurate capacity planning (right sizing)

  • Enhance security by conducting a comprehensive audit and render fixes to accelerate security posture

  • Assess infrastructure reliability in terms of scalability, platform availability, data durability and robust DR strategies

  • Evaluate monitoring systems to validate coverage of critical metrics

With bigspark's SRE services, you'll benefit from

Streamlined Operations and Cost Efficiency

By automating manual tasks, our SRE services enhance operational efficiency, enabling engineering teams to concentrate on higher-value activities, thus simplifying IT environments and reducing the cost of changes

Unparalleled System Stability

Our experts continuously monitor and optimise your systems, preventing errors and ensuring seamless operations, minimising downtime, and enhancing user experience

Robust Security and Data Durability

Our proactive security management approach and stringent data durability protocols safeguard your sensitive information, protecting against potential threats and data loss, fostering customer trust

Elevated Performance and Scalability

By reducing technical debt, we improve maintainability and scalability, enabling seamless adaptation to evolving business demands

Enhanced Customer Satisfaction

By ensuring system stability, performance, and security, our SRE as a Service offering elevates the overall user experience, boosting customer satisfaction and loyalty

Partnering with our SRE as a Service experts empowers your organisation to maximise the potential of your IT infrastructure, boosting business efficiency, agility, and growth. Embrace operational excellence and stay ahead with our SRE as a Service solution.

Our Technical Expertise

How we operate

Our SRE Experts

Jewel Mascarenhas
Rohit Bedekar
Astom Profile
Astom Ahashie

Contact us

Wherever you are on your SRE journey, our experts are here to help.

If you would like to know more about how bigspark can enable you to enhance your SRE capabilities, contact us now using the form or email at enquires@bigspark.dev.